What you'll learn
Week 1: Coffee Shop Management
- Planning and designing a coffee menu
- Pricing strategies and cost control
- Creating a welcoming café atmosphere
Week 2: Customer Experience and Staff Training
- Customer service excellence
- Barista training and workflow optimization
- Handling challenging situations
Week 3: Sourcing Quality Beans and Equipment
- Coffee sourcing and relationships with suppliers
- Equipment selection, maintenance, and calibration
- Sustainability and ethical considerations
Week 4: Business Operations and Marketing
- Setting up a coffee shop operationally
- Marketing strategies and social media presence
- Financial management basics
Course description
For those aspiring to open their own coffee shop or café, this course covers the essential aspects of running a successful coffee business. Learn about menu planning, pricing strategies, customer service, and staff training. Gain insights into sourcing quality beans and equipment.
Difficulty Level: This course is designed for individuals interested in starting or managing a coffee business and covers a wide range of topics, from operations to marketing.
